Financial Counselling for individuals affected by gambling
Financial Counselling for individuals affected by gambling
We understand the difficulties that face individuals affected by problem gambling. Our confidential and free of charge service helps people take back control of their finances to ensure better outcomes for their future.
The first step in recognising that gambling may be a problem for you or someone close to you is by spotting some of the warning signs. Some of the signs are:
Spending more than you have on gambling
Juggling multiple loans and debts as a result of gambling
Changes in behaviour or mood
Being secretive about finances
Withdrawing from others
Feeling a loss of control with gambling
Finding it difficult to stop gambling
We work with individuals who are affected by all forms of gambling from Pokies, sports waging, online gaming, TAB sports betting, private gambling and those targeted by gaming scams.
If you or someone you know is affected by gambling, our financial counsellors can help.
Our fully accredited and highly experienced financial counsellors work with individuals over 18 years who are directly affected by gambling, and friends or family impacted by gambling.
Our service is non-judgmental, impartial, independent and free.
We help by:
Supporting clients to make their own informed choices to get the best outcome
Providing an assessment of personal debts or legally owed debts
Developing a financial position (such as a budget) and providing ongoing support
Assisting clients to understand which debts are priorities
Explaining the pros and cons of different options to manage financial issues
Advocating on behalf of clients when required to help overcome their hardships
Providing information about accessing grants or concessions
Making sure clients understand their rights, and assisting them to access dispute resolution services and legal help
Referrals to a range of other support services
Offering flexible service options – telephone, online and in person